State Farm® Insurance Agent Lisa Rich

"Madison has been AMAZING when it comes to helping set everything up and answering questions. She’s very quick to answer!"

"Madison is very knowledgeable and efficient, thank you for your help!"

"Madison is always super friendly and answers ALL the insurance questions I have when I call! Would HIGHLY recommend this agency!!!"

"If you're an international student or worker, please avoid this location. They have no interest in offering personalized attention and explaining what each insurance segment entails. It's Lisa's office, and she never responded to an email, even when Meah stopped responding. This is disrespectful and rude to others. Maddison took my case and was efficient but unfriendly. They made me feel like it was my fault for choosing something expensive. But to my surprise, I now have a better plan with another State Farm agent and pay three times less. Additionally, there were inconsistencies between the auto insurance payment amounts I received in the mail and the amounts sent to me as an online payment. I'm still resolving this issue. I decided to come to this office because of the good reviews, but in my experience, they weren't as good."

"Efficient service and customer care is top notch. I really appreciate Madison for helping me with my Insurance."

"Joy is so helpful and wonderful to work with! Highly recommend coming here for the easiest insurance service ever."

"Very customer focused. Madison is efficient and is alway helpful! She is amazing 👏"

"I called my agent and she promptly let me know who does the replacement Window and they came in three days and did the work it looks great Thanks Joyua ."

"Up until this point, I had the same car insurance plan as my family, so this was the first time I have personally had to go through the whole car insurance thing. I was terribly anxious going into it and quickly got overwhelmed with the amount of options out there…but this turned in to a great experience! Everyone I spoke to in the office was incredibly kind, especially Meah! Meah was great with communication, answering all my silly questions and finding my partner and I the best rates possible. 10/10 would recommend🙌🏽"

"Worst customer service we've ever received from a State Farm agent/team, after being loyal customers of State Farm for over 20 years. Agent does not return messages unless you first go through the main State Farm 1 800 number to reach someone at this office. Rarely answer the phone and if they do answer they are rude. For helpfulness and reliability look for another State Farm agent and team."

"What a beautiful office with expert support for my insurance needs! The team was SO helpful with educating me in what benefits I need to cover my family! THANK YOU Lisa and team!👍🏾💖✨"

"Madison & Lisa are our favorite Insurance Agents. Very knowledgeable, respectful & pleasant to do business with, we been with State Farm for over 35 years, and appreciate them both very much!!!!!"

"Wonderful service while I was in the process of moving to Ann Arbor. Meah helped me set up both renters and auto insurance quickly and smoothly-- a great experience!"

"Very helpful and patient with all of my questions. Helped me understand insurance more. Very welcoming office too"

"Joy was a pleasure to work with and made my transition very easy!"

"Madison was very fast and helpful would definitely recommend."

"Always satisfied with their customer service. Recently worked with Madison K. Quick, helpful, and professional!"

"Every one is very respectful and professional, I would definitely recommend this to everyone."

"Always very professional and informed."

"Miss Rich worked hard to get me a great rate for my insurance. Kudos.😊"

"Lisa and her Office Staff are great they always provide World Class Customer Service."

"Unprofessional."

"Madison has a clear understanding voice on the phone. Responds to emails with answers"

"Thanks to Meah, I was able to get the best and cheapest car insurance rates around!"

"I think everyone at the Lisa Rich State Farm are just great. And a special thank you to Madison!"